Vanity 800 Number Call Routing
Call Tracking & Call Reporting

Vanity 800 Toll-Free’s service providerTeleSmart®, offers a wide range of telephonic solutions from their scalable, bullet-proof Class III redundant network. Let’s start with an outline of the basic and mostly FREE Call Routing, Call Tracking and Call Recording services we provide our U.S. and Canadian clients…then we’ll detail some of the advanced  services we offer::

             Basic Call Routing, Call Tracking &
                      Call Reporting Services

1. Call Routing: All calls placed to your Vanity 800 Toll-Free number from within your exclusive area codes will be instantly re-routed to the “ring-to” target number(s) of your choice. For example: (a.) your local office number 9 - 5, (b.) your cell phone in the evenings or weekends, or (c.) the phone numbers of your Sales Representatives. No additional phone equipment or upgrades are needed! We can split inbound calls rotationally amongst your sales representatives, or, in the densely populated metro areas, we can even re-route calls by Counties, Zip Codes or the splitting of the 3-Digit Prefixes within your area codes! Nominal additional charges may apply for these services.

2. Call Tracking: Track your calls in real time with a Member’s Only Log-In to your own password protected control panel…and change your “ring-to” target numbers on the fly! You’ll be able to review: Caller’s names, phone numbers, length of calls, and which “ring-to” the calls went to. For just pennies per call, you have the option of getting “reverse lookups” which will instantly give you the addresses of your callers. Then, you can rush marketing collaterals to your prospects via overnight mail!

3. Call Recording: Would you like to record your calls to insure sales proficiency? For the nominal fee of only $25 monthly, you can have each and every call recorded. You can then logon to your password protected control panel 24/7 and listen to the calls of your employees and colleagues. It’s a magnificent training tool.

                Examples of Advanced Telephonic              Services Offered by TeleSmart®

1. Sophisticated Call Tracking to Manage Your Advertising Campaigns: The TeleSmart® Call Tracking software captures important data from your inbound phone calls. It allows you to easily manage your inbound calls, track the ROI’s of your advertising campaigns, and improve your sales teams' processes ensuring that your prospects and customers are being handled properly. TeleSmart’s Call Tracking system provides phone call tracking data, including marketing sources, customer names & addresses, and full digital call recordings. Tracking your calls opens new windows into your marketing and sales performance, allowing you to:

• Know which Ads Worked, Which Ads Tanked, and Which Ads Simply Weren't Sufficiently Profitable.
• Identify missed calls so you can recapture leads
• Identify peak calling times so you can adjust staffing

2.  Other Advanced TeleSmart® SmartECR™ Services include:

• Enhanced Call Routing
• Custom Call Forwarding
• Call Capture / Voice Capture
• Menu Routing / Prompt Menu
• Network ACD (Automatic Call Distribution)
• Follow me / Auto Attendant
• Dealer Connections/Dealer Referral
• Dealer Locator
• Virtual Call Centers
• Call Rotations
• Time of Day / Day of Week Routing
• Voicemail (Local & Toll-Free)
• Message Announcements
• Out Dial; Busy / No Answer
• Caller Take Back & Transfer
• Called Party Transfer
• Call Announce / Whisper
• Remote Audio Update
• SmartSurvey™
• SmartAddress™ (Reverses ANI address lookup)
• SmartRecord™
• Repeat Caller
• Speak Back
• Custom Call Coverage and much more…

Let’s get started! Call us today at 1-888-PRO-MKTG (1-888-776-6584). Or, simply click here to go to our Contact Us form and we’ll call you back right away. Thanks!

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