Other Advanced IVR Services
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Custom IVR (Interactive Voice Response) Applications

Vanity 800, through its partner TeleSmart®, delivers robust, scalable, cost-effective turnkey or customized IVR (Interactive Voice Response) solutions. Often times an off-the-shelf solution fails to meet a project's objectives. In these cases, only a custom application will suffice. TeleSmart® stands by to assist you with a powerful array of tools and resources.

The following list will give you a sense of the capabilities of TeleSmart®:

• Enhanced Call Routing
• Custom Call Forwarding
• Call Capture / Voice Capture
• Menu Routing / Prompt Menu
• Network ACD (Automatic Call Distribution)
• Follow me / Auto Attendant
• Dealer Connections/Dealer Referral
• Dealer Locator
• Virtual Call Centers
• Call Rotations
• Time of Day / Day of Week Routing
• Voicemail (Local & Toll-Free)
• Message Announcements
• Out Dial; Busy / No Answer
• Caller Take Back & Transfer
• Called Party Transfer
• Call Announce / Whisper
• Remote Audio Update
• SmartSurvey™
• SmartAddress™ (Reverses ANI address lookup)
• SmartRecord™
• Repeat Caller
• Speak Back
• Custom Call Coverage and much more…

Call us today so we can discuss your special IVR needs: 1-888-PRO-MKTG (1-888-776-6584). Or, simply click here to fill out our short Contact Us form and we’ll call you back right away. Thanks!